Refund Policy

Our Commitment to Quality and Satisfaction

At No Pressure Solutions, we are committed to providing professional, high-quality handyman services. Our focus is on delivering exceptional workmanship and ensuring every customer is satisfied with the completed project. Your business is valued, and we stand by the quality of our labor.

1. No Monetary Refunds Policy

Due to the nature of the services we provide (labor, time, and materials used in the completion of a project), all sales for services rendered by No Pressure Solutions are final.

We do not offer refunds, exchanges, or credits for services that have been completed, including services for which payment has been received. Once a service contract is executed and the work is performed, the payment is considered earned.

2. Our Service Guarantee and Rectification Process

While we do not provide monetary refunds, we guarantee the quality of our labor. If you are dissatisfied with the workmanship or if a verifiable issue exists with the service provided, we commit to the following:

Final Walkthrough: Upon completion of a job, a member of the No Pressure Solutions team will conduct a final walkthrough with the customer to review the work and ensure it meets your expectations and the agreed-upon scope.
Correction of Errors: If, during the walkthrough or immediately following completion (within a reasonable timeframe, such as 7 calendar days), you identify a defect in workmanship or an area that was not completed according to the signed agreement, we will return promptly to rectify the issue at no additional charge to you.
Exclusions: This guarantee is strictly limited to correcting defects in our workmanship. It does not cover:
- Damage caused by the customer or other parties after our service is complete.
- Issues arising from pre-existing conditions or faults in the property.
- Issues related to customer-supplied materials.
- Changes to the original scope of work requested after the work has been completed.

3. Reporting a Discrepancy or Issue

To initiate the rectification process, you must contact us immediately after discovering the discrepancy or issue.

Contact Us: Please contact us at (804) 252-7162 or odmetzler@gmail.com (as listed on this website).
Provide Details: You must provide clear details, photographs, and the date the original service was performed.
Resolution Timeline: We will make every reasonable effort to schedule the necessary return visit and complete the rectifying work in a timely manner.

4. Cancellation Policy